Job Details

Overview

Summary

This position is a key function within the AMPP certification program and is responsible for providing the strategic direction and managing the overall product development for the certification program, including engaging with various stakeholders to develop and execute a credentialing portfolio strategy to deliver timely and industry-relevant credentials. The role will ensure that certification development models and processes are followed throughout the product lifecycle.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Includes the following; other duties may be assigned.

• Engage with key stakeholders to understand business requirements and expected skills outcomes for each priority.
• Manage a team of certification development specialists to ensure all products meet development standards and processes; drive efficiencies through adoption of new trends, standards, and technologies.
• Develop a FY roadmap including associated costs and key product attributes, including:
  • Defining the scope of each project
  • Timelines for execution
  • Development costs
  • Best credentialing approach (e.g., Certification, Micro Credential or Assessment-based certificate)
• Collaborate across internal and external stakeholders to ensure deliverables are completed according to quality standards, timelines, and budgets.
• Work with the marketing team to provide product messaging, value propositions, and GTM strategy.
• Debrief stakeholders and executives on portfolio performance as required.
• Manage the overall development and delivery across the certification portfolio.
• Document project activities in well-written summary reports and present outcomes in a way that is understandable to non-technical audiences.
• Collaborate with Business Development and market vertical teams to identify new certification opportunities and market expansion for existing products.
• Ensure adherence to the product lifecycle model to ensure predictable time to market.

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

TRAVEL REQUIREMENTS

Some travel is expected for this role and a passport is required.

EDUCATION and/or EXPERIENCE

• 10 years Certification program management with exam development experience.
• Master's degree in Educational psychology, Psychometrics or equivalent experience.
• 1 to 3 years professional test development experience.
• Strong knowledge of all Microsoft Office products.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, members, employees of the organization, customers, and the general public.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, etc. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to develop and interpret business graphs.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, verbal, diagram, or schedule form.

OTHER SKILLS and ABILITIES

Must possess a specific level of communication skill both verbal and written. Demonstrated personnel management skills including, but not limited to, the ability to evaluate staff performance and provide direction, is highly desirable. Ability to work in a multitask environment, communicate efficiently and accurately to both managers/supervisors and subordinate staff. Must be computer literate with knowledge and experience in word processing and spreadsheet software. Ability to learn and use association-specific software.

• Standard credential / certification development models
• Product Management
• Communication and presentation
• Demonstrated proficiency in Microsoft Office products and database software
• Excellent written and verbal communication and interpersonal skills
• Ability to think globally
• Excellent attention to detail and accuracy
• Ability to prioritize and handle multiple projects simultaneously
• Strong organizational and problem solving abilities
• Ability to work under pressure and meet exacting deadlines
• Strong facilitation skills
• Global business and member-driven association experience a plus

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee may need to sit for long periods, use hands to finger, handle, or feel objects; and occasionally lift up to 25 pounds. Specific vision abilities required include close vision, color vision, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.