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Job Details

Insurance Administrative Assistant and Customer Support

  2025-04-13     Independent Insurance Agents of Texas     Spring,TX  
Description:

Replies within 24 hours

Benefits:

  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development


About Us:
The Mellisa Ray Insurance Agency is a friendly, thriving independent insurance agency located in The Woodlands. We are committed to creating a supportive environment where motivated individuals can build rewarding careers in the insurance industry. Visit us at .

Position Summary:
We are seeking a dedicated and customer-focused Insurance Administrative Assistant and Customer Support representative to join our team. This entry-level role is an excellent opportunity for someone with a stable work history who enjoys helping others. In this position, you'll play a key role in assisting clients and supporting office operations, with room to grow and advance into a licensed insurance professional.

Compensation:
Starting at $18 per hour, with commission opportunities upon licensing.

Key Responsibilities:

  • Provide friendly and professional customer service, answering client inquiries and assisting with policy information.
  • Support administrative functions, including phone handling, data entry, record maintenance, and appointment scheduling.
  • Assist with processing policy updates and responding to general insurance-related questions.
  • Use computer-based business management systems to maintain accurate and organized records.
  • Collaborate with team members to ensure excellent service and a welcoming office atmosphere.

Qualifications:

  • Professional appearance and demeanor.
  • Strong communication skills, both in person and over the phone.
  • Basic computer skills and familiarity with business management systems (a plus).
  • Friendly, organized, and quick to learn.
  • Team-oriented and able to work well in a collaborative environment.
  • Ability to pass a background check.

Benefits:

  • Salary starting at $18 per hour plus commission (post-licensing).
  • Health and disability insurance.
  • Opportunities for advancement and promotion within the agency.

Employment Type: Full-time

Industry: Insurance

Additional Information:

  • No prior insurance experience is required
  • Please do not call Applications are accepted only through this platform.
  • Do not email your resume directly-only applications submitted through the designated platform will be considered.

If you're excited to start a career in insurance and make a difference by helping clients, apply today!

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Compensation: $18.00 per hour

If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place! Working with an IIAT member agency is a great career choice!

IIAT members are Trusted Choice® independent insurance agencies. Independent insurance agents don't work for an insurance company; they partner with multiple insurance companies. As such, they offer more options to their customers-more personalized policies, more affordable policies, and more. Independent agents focus on the satisfaction of their customers and community.

IIAT serves nearly 1,500 independent agencies and tens of thousands of employees in Texas. The demand for insurance professionals is growing - is this the right career for you?


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