Job Details

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO s exhibit humility, as in order for the business to succeed here, it takes EVERYONE!

Do YOU have what it takes to be a Diamonds Direct RHINO??

Summary

With the Diamonds Direct Front Desk Professional, we are looking for a RHINO that will provide a luxurious experience from the very first interaction with our customers. After all, our customer experience is what sets us apart from our competitors.

What is the Upside?

Investment in your career development

Empowering you to take control of YOUR own career path within Diamonds Direct

Exposure to all other departments within our organization

A family-oriented culture unlike any other

Encouraging environment that promotes teamwork and furthering education within the jewelry industry

What does it take to be a Front Desk Professional?

Always keeping the customer first and providing top notch, luxurious experience

The ability to build long-term relationships with your customers (Once a Diamonds Direct customer, we hope for them to remain a customer for LIFE)

Well organized and a keen eye for detail

Ability to multi-task

Professional demeanor and appearance

A natural talent for customer service

Ability to maintain composure in a high pressure, fast-paced environment

Requirements

Previous customer service/front desk experience

o Experience in a luxury retail environment preferred

Excellent oral communication skills

Proficient computer skills

Must be able to work Saturdays